All other product names and trademarks are the property of their respective owners, which are in no way associated or affiliated with IK Multimedia. T-RackS® is a registered trademark property of IK Multimedia Production. However, I would suggest waiting for a response from Support on your ticket.Vintage Tube Compressor/Limiter Model 670 Once all elements have been un-installed you can run the installer as normal. It is advised to use this and not the Windows uninstaller. Should you wish to try uninstall/re-install before IK support get back to you, there is an official uninstaller included in the download package of T-Racks5. After this, did you install anything new/extra or did you just use the Authorisation Manager to input the new serial? This would have unlocked all of the modules included in the MAX package without the need for anything further. When you say you upgraded to MAX, I presume that you had a different package beforehand (CS, Standard or Deluxe), you purchased an upgrade and received a new serial number. Please read the rules included in this post viewtopic.php?f=10&t=19505" regarding the use of this user-to-user forum and in a reply, please state your ticket number with support so it can be looked into. Hello warrickhale and welcome to the forum.įirstly, sorry to hear that you are having issues with your software and the Restore My Gear function of the Custom Shop.
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